vios4dPrivacy Policy
This page describes what we collect when you use vios4d and how we keep that data protected across our Android app, iOS browser, and desktop platform. We encrypt your personal information, limit access to authorised staff only, and never sell your data to third parties.
We at vios4d process your data under strict encryption standards. When you open an account, we collect your email, phone number, legal name, identity document, and address through our KYC verification process. This information remains encrypted on our secure servers and is accessed only by our authorised compliance team and payment processors who need it to verify your identity or process your withdrawals.
Our data handling reflects transparency and user control. You can request a copy of your personal data anytime, update incorrect information, or delete your account and associated data after a standard legal retention period. We describe our exact practices below so you understand how we use vios4d to keep your information safe.
What We Collect on vios4d and How We Use It
We collect your email address and phone number at account creation on vios4d. These are verified through a code we send to your device. We use your email for account notifications—deposit confirmations, game activity summaries, and support responses. Your phone number is used for identity verification and optional push notifications about match kickoffs and cashback credits. You can disable notifications anytime in your account settings.
We collect your legal name, date of birth, national identity number, and address as part of our Know-Your-Customer (KYC) process. We require you to upload a photo of your identity document and a clear photo of your face. This data is encrypted and stored securely on our servers in Indonesia. We use this information only to verify your identity, comply with applicable law, and prevent fraud. We do not sell this data to third parties, marketers, or data brokers.
We collect your transaction history—every deposit, withdrawal, and game activity on vios4d—and store it permanently in your account. This record serves as proof of your account activity and helps us resolve disputes or investigate suspicious activity. You can access your full transaction history anytime by logging into vios4d on your phone or desktop.
We never share your data with third parties
Our data processors—payment handlers, identity-verification services, and legal authorities—access your data only as required by law or contract. We do not permit them to use your data for their own purposes.
Cookies, Device Data, and Mobile Analytics on vios4d
We use cookies on the vios4d web browser to remember your login session and to store your preferences—such as your preferred language, notification settings, and game history filters. Cookies are small files stored on your device that help us deliver a faster, more personalised experience. You can disable cookies in your browser settings, but this may affect your vios4d experience.
On our Android and iOS apps, we collect basic device data: your device model, operating system version, and app version. We use this information to optimise vios4d performance on different devices and to troubleshoot crashes or slow load times. We do not collect your contacts, photos, or other personal files on your device unless you explicitly share them with us through support.
We collect anonymised analytics—how long you spend on vios4d, which games you access, and which payment methods you use—to understand user behaviour and improve our platform. This data is aggregated and never linked to your personal identity. We do not track your location or share your analytics with advertisers.
- Cookies stored locally on your device; disabled anytime in browser settings.
- Device data used only to optimise vios4d app performance.
- Anonymised analytics never sold to third parties.
- Payment data encrypted and processed through authorised handlers only.
Payment Processing and Data on vios4d
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet on vios4d, your payment details are not stored on our servers. Instead, we send an encrypted request to the e-wallet provider, who processes the transaction directly. We receive only a confirmation that the transaction succeeded and the amount transferred. Your e-wallet login credentials never pass through vios4d.
When you deposit via bank transfer—mobile banking Virtual Account, local payment Virtual Account, online payment Virtual Account, or e-wallet Virtual Account—we receive only your bank name and the amount deposited. We do not store your bank account number. Payment processors we work with use encryption to protect this data from interception.
We retain your transaction records—deposits, withdrawals, and game history—permanently in your vios4d account for your reference and for compliance with applicable law. You can download your transaction history as a CSV file anytime through your account settings.
Your Rights, Data Retention, and Jurisdiction on vios4d
You have the right to request a copy of all personal data we hold about you on vios4d. We provide this information in a standard format within a few business days. You also have the right to correct inaccurate information—if your name or address is wrong, you can update it in your account settings or contact our support team. You may request that we delete your account and associated personal data after a standard legal retention period, typically 12 months after account closure.
We retain your personal data for as long as your vios4d account is active, plus a retention period required by applicable law. This ensures we can resolve disputes, respond to regulatory inquiries, and comply with anti-money-laundering obligations. After the retention period expires, we delete your personal data from our active systems, though backup copies may persist for a limited time.
Our servers and data processors may be located outside your jurisdiction. By using vios4d, you consent to the processing and transfer of your data to the jurisdictions where our infrastructure operates. We apply the same encryption and security standards regardless of server location. vios4d services are available only where local law permits. You are responsible for verifying that your access to vios4d complies with your own jurisdiction's regulations.
If you have concerns about how we use your data or believe we have violated your privacy, contact our support team. We respond to privacy inquiries in Indonesian and English and investigate all claims.